Christmas Came Early: The Most-Requested GivingFuel Features Coming Soon

😔 Ever lost a donor because they didn't have time to dig out their credit card?
😩 Chased down a recurring donor with an expired card?
😡 Spent hours bouncing between support teams trying to figure out why a donation failed?

We couldn't wait until the new year to tell you about a few updates coming in 2025 that will should turn this 😔😩😡 into this 😁!

✨ Coming Soon: Digital Payments

Never lose another donor to lack of digital payment options! We're rolling out support for Apple Pay, Google Pay, and Venmo on your donations pages in the next couple of months to help you meet donors where they are. (Available only on Webconnex Payments)

✨ Coming Soon: Automatic Card Updates‍

Never lose another recurring donation to an expired card! Our new auto-updater refreshes expired or lost card information before the next scheduled gift — keeping your faithful donors giving without interruption. Coming in Q1 2025. (Available only on Webconnex Payments)

❤️ Why Organizations Love Webconnex Payments

Here are some of the most consistent challenges we hear from our GivingFuel Customers... donors asking for more ways to give, recurring gifts getting disrupted, concerning possibly fraud-related donation attempts, countless hours spent on payment reconciliation... We heard these frustrations and built a solution to address them!

Here's why nonprofits are already making the switch to Webconnex Payments outside of the features mentioned above that are coming soon:

• Stability You Can Trust: Processing over $700M since our mid-2024 launch — and on track to hit $1B in the next couple months — means your recurring gifts are in safe hands. When you switch (if you haven't already!), you're joining thousands of organizations who never worry about their donations processing smoothly.
  
• One Support Team, Zero Runaround: When you're using GivingFuel with Webconnex Payments, there's no more bouncing between systems or finger-pointing when issues arise. Have a question about a failed transaction? One message gets you straight to a team that can see everything — from how the donor filled out your form to exactly what happened with their payment.
• Hassle-Free Reconciliation: Here's something your finance team will love: no more wrestling with complex merchant statements or unpredictable fee structures. We handle all fees before deposit, meaning what you see is what you get. It's the kind of simplicity that transforms hours of reconciliation into minutes of verification.
  
• Nonprofit-Focused Fraud Protection: Unlike traditional processors that simply check card numbers, we've built something special for nonprofits. Our system learns from thousands of organizations in real-time to identify and stop fraud patterns — from sophisticated donation testing schemes to suspicious giving patterns that typical fraud checks would miss completely.
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If you are already on Webconnex Payments, then all you need to do is patiently wait for some of the new features like digital payments and automatic card updates! (cue the Jeopardy music)

If you aren't already on Webconnex Payments yet, then you may want to consider talking with your team about making this switch when you are ready to get access to these perks.

HERE is more info about switching to Webconnex Payments, but if you have more questions about this shoot us a message in the chat – we'd love to connect!