Sales Questions
Support Questions
Donor management

Track Donor Relationships, Grow Your Impact

GivingFuel's CRM and donor management tools are designed to help your mission flourish.

Donor management features

  • Track a donor's online giving, event registration, and ticket purchases all on one contact profile

  • Easily update donor information and payment methods

  • Log donor interactions, create tasks, and link to a calendar

  • Add individual or organization contacts with specific subtypes into the GivingFuel database

  • Donation tables toggle between recent, declined, upcoming, and expired donations

  • Powerful view screens show every aspect of your donations

  • Upload a donor photo and social media profiles

  • Simple exports and integrations

Watch a demo of the GivingFuel CRM

See how easy it is to manage your donors, add contacts, and cultivate donor relationships.

FAQ

No contracts? Seriously?

It’s true - no contracts. For organizations doing impactful work in their communities or around the world, we didn’t like the idea of anyone feeling stuck with a monthly bill they didn’t want. With GivingFuel you can leave at any time. No hard feelings. Your donor data belongs to you and we’ll even help you move it.

Can I migrate recurring donations to keep them processing?

You can. If you have 100 recurring donors or more, our team can help you keep recurring gifts flowing as you switch to GivingFuel. Fees are a one-time $500 (split into 2 payments) and $1 per recurring donor. Learn more about the process. Questions? Email us.

Can I migrate my historic donation data into GivingFuel?

Yes! See this article for more details.

As an alternative, GivingFuel can integrate with most large CRM platforms. Learn more about integrations.

Is your pricing “per contact”?

No. GivingFuel has simple monthly plans that don’t change based on the amount of contacts, donors, or records you use on the platform.

Is there a donor ‘cover the fees’ option?

Yes. The default is 3%, but you can change it to any amount you want. On average, we see over 50% of donors elect to cover the processing fees for organizations on GivingFuel.

Do you offer onboarding or account set up?

Yes. We offer onboarding & account set up help. We will do phone calls or Zoom screen share with you to ensure you feel ready and comfortable with GivingFuel! Take your next step.

Can I use GivingFuel around the world?

Yes. Any donor in any country with a major credit card can make a gift on a GivingFuel donation page. Pro and Enterprise customers are also able to process donations in 15 unique global currencies and sync to local banks. Want to do a fundraiser in London, Shanghai, or Melbourne? We got you covered.

Do we have to be a nonprofit to use GivingFuel?

Nope. While most of our customers are nonprofit organizations, any type of business or sole proprietorship can use GivingFuel.

Can you do whitelabelling, domain masking, or logo removal?

Yes, email us for options and pricing.

TermsPrivacy